Customer Service

Dedicated Customer Service

"Fabulous company! We were able to find our tub faucet that we first purchased 30 years ago. The wonderful woman, Mimi, that handled our order was extremely knowledgeable and professional. But more than that, she was very kind and friendly. She remembered both my husband and my name and treated us like longtime friends. We also received a discount today. Thanks for your help, Mimi! We will not forget Vintage Tub and Bath!"

"One of the best customer support that a person could ever work with! High quality fixtures are worth the price."

Fast Shipping

"Love this tub I called in my order and they were great to work with , the handling and shipment was quick and easy as far as the install I had a plumber do it he was impressed with the quality of the hardware and a short time later it was in looking good !!!"

"I love the new pedestal sink. the price was better than anywhere else and  It arrived fast and in perfect shape.  It was packed very well. I would definitely recommend ordering from them."

"My tub and sink fixtures were everything I’d hoped for. Great quality. Delivery time was quick."

"Fast shipping and great customer service! We love our tub, painted the feet green for a pop of color! We searched far and wide for a new claw foot tub that would fit our tiny bathroom and couldn’t be happier!"

Quality Products

"Received our new clawfoot tub package and it is beautiful! The faucets, hardware and shower accessories are top quality! Mimi was exceptionally great at helping us place our order and insure we got everything we needed!! Thanks so much- we have another bathroom to remodel so we will be back!"

"I loved the friendly, personalized service. Such helpful salespeople! Beautiful products. Cannot wait to see them in my new bathroom!"

On Trend Design

"This is the first site I check for my remodels and I always recommend them to my design clients as well. Customer service is top notch."

"Vintage Tub & Bath is my go-to source for all vintage-looking kitchen and bath fixtures — sinks, tubs, faucets, etc. Their products are always beautifully designed and their price-point is unbeatable. Particularly their farm sinks — the Randolph Morris line — and their clawfoot tubs, in a range of sizes and colors - have adorned almost every house I've done in the last five years. Their customer service is excellent, and they even sent me some free extra touch-up paint for my tub when it was damaged by my contractor (not even their fault!). I can't recommend them highly enough."

"Great company! We got a custom painted clawfoot tub, it is beautiful. Great customer service when I had to change the delivery date. Couldn't ask for a better experience!"

"Our matte-black, claw foot tub looks perfect in our master bathroom, and we absolutely LOVE it! Such a cool statement piece, and the customer service was impeccable!"

"My wife absolutely loves our new 66” Cambridge w/ the custom exterior paint option in matte black and polished brass feet. I love it because heavy means good, right? And this thing is rock solid heavy. We had to wait a little while for the brass feet but it was worth the wait, and the customer service/communication at VT&B is wonderful. Would most definitely recommend."