Customer Service

Our Customers Come First

From placing an order to tracking a shipment, the professionals at Vintage Tub are here to help. Contact us by phone, email, or live chat.

Items are shipped to 48 States, and Alaska, Hawaii, and Canada. Enjoy free ground shipping over $50.*

Check the status of an order anytime online. Tracking information is emailed once an order is shipped.

Return eligible items for a refund or a replacement within 90-days of receiving the product.

Checkout faster, save credit cards, check the status of an order, and view order history.

See something you like, but not ready to make a purchase? Save it for later!

We’re here to help with whatever you need. Easily find answers to some of our most asked questions.

Are you a plumber, interior designer, or other trade professional? Discover how you can save up to 17.5%!

Discover everything you need to know about our products, as well as design tips and inspiration.

Designing your dream home is affordable with Affirm. Find out how Affirm can help you buy now and pay later.