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Randolph Morris 60 Inch Clawfoot Tub Shower Package with British Telephone Faucet

Item#: SAVINGSPACKAGE01RC-SH
Randolph Morris 60 Inch Clawfoot Tub Shower Package with British Telephone Faucet
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Shown in Chrome Feet with Chrome Fixtures
$1,189.95
Randolph Morris 60 Inch Clawfoot Tub Shower Package with British Telephone Faucet 3.5 5 2 2
Frustrated My rating is low not because the product is inferior, but because of the greatly flawed instructiona provided on line. If you are planning to install yourself and this is your first, prepare yourself for lots of frustration and calls to the service center. I'm a seasoned DIYer , but first clawfoot tub, and it droved me crazy. First, the instructions and video, though good, do not match the tub. Stamped letters on bottom of tub are not at each foot location as indicated, but rather stamped together in a little box at the rear of the tub, leaving you to determine the starting point. Next, the instructions to complete the faucet/shower installation reference part numbers, but there are no diagrams or schematics with numbers. Only schematic with letters and doesn't include all the parts. Additionally, plan on purchasing the matching shutoff valves along with the tub. Water supply tubes are not long enough to go thru flooring and attach regular shutoff valves below, say in basement or garage. You'll spend the same amount buying other parts to solve this problem. Customer service, however, is good, but I would prefer not to find that out when I buy a product. Considering my skill set, I should not have had to contact them. Unless instructions are improved, occasional DIYers, run away as fast as you can. September 10, 2014
Clawfoot tub package review First I was impressed with the price. Kohler charges over 4000  dollars for JUST the tub, not the plumbing accessories. Free shipping is awesome and they deliver curbside but our carrier placed it in our garage for us. After receiving LOVED the product.  The instructions are not shipped with the item but are online.   Very very satisfied with everything.   Some of the reviews on other sites regarding RM stated it was difficult to assemble. But I have not noticed that. My contractor had no issues. February 16, 2014