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Toll free: 877.868.1369

Why Buy From Vintage Tub & Bath

Why should you buy from Vintage Tub and Bath? Because we believe that we offer the best combination of price, security, product quality and customer service in the business. But just don’t just take our word for it – check out what our customers really have to say about us in the Unedited Ebay Customer Comments

Best Price Guarantee

We believe that we offer the best combination of product, price and service in the business. If you find a lower price on an individual, identical item currently in stock, at an established online retail store, we will match or beat their price up to the time final payment is made on an order. Just email us at supply@vintagetub.com with the address of the web page with the lower price. We will confirm the validity of the claim and either match the price or explain why the claim was rejected. We will honor this Best Price Assurance up to the time final payment is made on an order.

Clearance, factory reconditioned, damaged, pre-owned and reconditioned merchandise (including refinished vintage tubs and sinks) are excluded. This assurance applies to all new, factory sealed products. Items must be the same brand and model number. Items must be in stock at established U.S. online retailers. Exclusions include special sales, manufacturer rebates, coupons, close-outs, senior citizens discounts, buy one get one free offers, percent off sales price offers, discontinued, clearance, and damaged product, and typographical errors. We define competitors as established online retail stores - not wholesalers, liquidators, auction sites or used merchandise sites.

For more detailed information about our policies, please refer to our Terms and Conditions of Sale page.

Unedited Customer Comments

Did you ever read a negative comment posted on a corporate testimonial page? Neither have we. Instead of posting only the comments we want you to see, why not read what our customers on eBay have to say about us. We cannot control or edit the comments made about us on these sites. According to the feedback we receive, we earn the praise of our eBay customers over 99% of the time. Are we perfect? Of course not – we make mistakes like everyone else. We just don’t make those mistakes very often and we work very hard to correct them when we do.

CLICK HERE TO VIEW WHAT OUR CUSTOMERS SAY ABOUT US ON EBAY These are the kind of comments you can expect from a business that belongs to and believes in the Better Business Bureau.

Vintage Tub and Bath's "Simple and Fair" Returns Policy.

How to Return an Item:

If you wish to electively return an item, please call our Customer Service Department at 877.868.1369 ext. 2 and request a Returned Goods Authorization (RGA) number. RGA numbers speed up your refund because we know the details of your return at the time we receive it. We charge a flat fee (5% of retail value) for any item(s) returned to us without an RGA number. We charge this fee because Items without RGA numbers take a lot of extra time and effort to process. Avoid unnecessary delay and expense - please call us first before returning an item.

Limitations and Exceptions:

Of course, every policy must have some common sense limitations and exceptions. This policy DOES NOT cover special order items (items that are not specifically listed on our site) and/or custom work (like custom painted tubs, for example). Special order items may be subject to restocking fees depending on the item and manufacturer. In some cases, the item may not be returnable at all. Please refer to the individual item page or call our sales department (877.868.1369 ext. 1) before placing an order for these specialty items.

Items not in the same condition as you received them:

This policy only applies to items that are returned to us in EXACTLY THE SAME CONDITION as you received them. Don't worry - unlike many other retailers in our market, there are some limited circumstances when you can still return items to us in less than perfect condition. In these cases, we charge the following fees:

Damaged Product Box Fee (10% of retail value):

We will deduct 10% for item product boxes that have shipping labels, handwriting and/or are otherwise damaged. Product boxes are defined as the box the item is originally packaged in; not the secondary box that protects the product box during shipping. We charge this fee to cover reboxing the item since both our suppliers and customers do not like receiving items in damaged boxes. Note: we don't charge this fee if the item was sent to you without a secondary box.

Damaged Item Fee (25% of retail value):

We will charge a flat 25% fee to cover the time and parts it typically takes to repair a damaged item. Of course, we will not repair every damaged item. We will scrap those items beyond economical repair and issue no refund. You may, if you choose, have the item sent back to you at your own expense if we cannot repair it.

Circumstances when we cannot issue any credit:

Unfortunately, there are rare occasions when we just cannot issue a refund of any amount. Examples include (but are not limited to) any item that was installed, altered, mishandled, abused or is returned to us covered in dirt, grime or dust.

Shipping Charges:

You are responsible for the proper packaging and cost of shipping the return item to us. Please note that we do not refund any additional shipping charges like expedited shipping, shipping outside the contiguous United States, foreign shipments, etc.

Privacy

Vintage Tub & Bath respects and values your privacy. We do not sell, rent, or give any of the information you provide us to any person, business, or organization not involved in the processing of your order.

Our shopping cart functions properly only when our site places a tiny amount of code – also known as a "cookie" – onto your computer. It is a commonly used code allowing our site to remember what you are ordering. You can delete this cookie after your order is processed. If your browser is set to automatically reject cookies, you will get an error message when you attempt to place your order. Learn more about cookies at the Microsoft Profile Center.

We do not purchase or use mailing lists of any kind. All communications from our business are made either with regard to an order, a catalog request, or for the e-mail newsletter you can sign up for.

Any questions or concerns about this policy should be addressed to the General Manager. You can contact him toll-free at 877.868.1369, e-mail at supply@vintagetub.com, or fax at 570.450.7926.

For more detailed information about our policies, please refer to our Terms and Conditions of Sale page.

Security

Vintage Tub and Bath takes information security very seriously. We use SSL (Secure Sockets Layer) encryption technology provided by VeriSign, Inc. (Nasdaq:VRSN) to protect your personal and financial data from theft and improper use. This is a standard security process used by over 700,000 commercial web sites. Basically, it scrambles any personal information you send to us. Only Vintage Tub & Bath has the "key" to unscramble the data. You will know you are in "secure mode" when you see a closed padlock appear in the lower left part of your browser. VeriSign, Inc. issues certificates so consumers know that the site they are on uses SSL technology. Click on the image below to view our current certificate.<


ABOUT SSL CERTIFICATES

Our shopping cart functions properly only when our site places a tiny amount of code – also known as a "cookie" – onto your computer. It is a commonly used code allowing our site to remember what you are ordering. You can delete this cookie after your order is processed. If your browser is set to automatically reject cookies, you will get an error message when you attempt to place your order. Learn more about cookies at the Microsoft Profile Center.

HackerSafe reviews our site every day using over 10,000 different security tests. These tests are based on hacker activity information collected every 15 minutes from hundreds of private and government sources worldwide. These scans monitor Vintage Tub and Bath to help ensure that we pass the Federal Bureau of Investigation  (F.B.I.) S.A.N.S. (SysAdmin, Audit, Network, Security) Internet Security Test.

Safe Shopping Network recently tested Vintage Tub & Bath's web site. You can check out our excellent safety, performance, and usability scores here



About Safe Shopping Network

In the rare event that your card is used fraudulently, Federal law limits your liability to $50.00 (US Dollars). Should an unauthorized use of your credit card occur as a result of a purchase made at Vintage Tub & Bath, contact your issuing bank immediately. If you are held liable for any amount of this $50.00, Vintage Tub & Bath will reimburse that amount up to $50.00.

For more detailed information about our policies, please refer to our Terms and Conditions of Sale page

Corporate Giving

Vintage Tub & Bath firmly believes that a strong business can only thrive in a strong community. A list of the organizations we are supporting this year appears below:

Emergency Services:

  • Hazleton Fire Department
  • West Hazleton Fire Department
  • Hazle Township Fire Department
  • Hazleton Police Department
  • West Hazleton Police Department
  • Pennsylvania State Police Camp Cadet
  • Hazleton Community Ambulance

Human Services:

  • United Way of Hazleton
  • Hazleton Habitat for Humanity
  • Alex Lemonade Stand
  • American Cancer Society

Civic Improvement:

  • First Night Hazleton
  • City of Hazleton – Donation of Playground Equipment
  • Hazleton Rails to Trails
  • Greater Hazleton Historical Society

Civic Improvement:

  • Veterans Groups / Gatherings:
  • Mid-Atlantic Air Museum World War II Weekend
  • Collings Foundation Wings of Freedom Tour

Vintage Tub & Bath will consider donation requests from legitimate charities. Please fax your typewritten request on your organization’s letterhead to 570.450.7926. Please provide the following information:

  • Name, address and telephone number of your charity.
  • A copy of your 501(c)(3) tax-exempt status notification.
  • Contact name.
  • The focus and scope of your charity.

Why Buy From Vintage Tub & Bath

Why should you buy from Vintage Tub and Bath? Because we believe that we offer the best combination of price, security, product quality and customer service in the business. But just don’t just take our word for it – check out what our customers really have to say about us in the Unedited Ebay Customer Comments

Best Price

We believe that we offer the best combination of product, price and service in the business. If you find a lower price on an individual, identical item currently in stock, at an established online retail store, we will will do our best to match or beat their price up to the time final payment is made on an order. Just email us at supply@vintagetub.com with the address of the web page with the lower price. We will confirm the validity of the claim and either match the price or explain why the claim was rejected. We will honor this Best Price Assurance up to the time final payment is made on an order.

Clearance, factory reconditioned, damaged, pre-owned and reconditioned merchandise (including refinished vintage tubs and sinks) are excluded. This assurance applies to all new, factory sealed products. Items must be the same brand and model number. Items must be in stock at established U.S. online retailers. Exclusions include special sales, manufacturer rebates, coupons, close-outs, senior citizens discounts, buy one get one free offers, percent off sales price offers, discontinued, clearance, and damaged product, and typographical errors. We define competitors as established online retail stores - not wholesalers, liquidators, auction sites or used merchandise sites.

For more detailed information about our policies, please refer to our Terms and Conditions of Sale page.

Unedited Customer Comments

Did you ever read a negative comment posted on a corporate testimonial page? Neither have we. Instead of posting only the comments we want you to see, why not read what our customers on eBay have to say about us. We cannot control or edit the comments made about us on these sites. According to the feedback we receive, we earn the praise of our eBay customers over 99% of the time. Are we perfect? Of course not – we make mistakes like everyone else. We just don’t make those mistakes very often and we work very hard to correct them when we do.

CLICK HERE TO VIEW WHAT OUR CUSTOMERS SAY ABOUT US ON EBAY These are the kind of comments you can expect from a business that belongs to and believes in the Better Business Bureau.

Vintage Tub and Bath's "Simple and Fair" Returns Policy.

How to Return an Item:

If you wish to electively return an item, please call our Customer Service Department at 877.868.1369 ext. 2 and request a Returned Goods Authorization (RGA) number. RGA numbers speed up your refund because we know the details of your return at the time we receive it. We charge a flat fee (5% of retail value) for any item(s) returned to us without an RGA number. We charge this fee because Items without RGA numbers take a lot of extra time and effort to process. Avoid unnecessary delay and expense - please call us first before returning an item.

Limitations and Exceptions:

Of course, every policy must have some common sense limitations and exceptions. This policy DOES NOT cover special order items (items that are not specifically listed on our site) and/or custom work (like custom painted tubs, for example). Special order items may be subject to restocking fees depending on the item and manufacturer. In some cases, the item may not be returnable at all. Please refer to the individual item page or call our sales department (877.868.1369 ext. 1) before placing an order for these specialty items.

Items not in the same condition as you received them:

This policy only applies to items that are returned to us in EXACTLY THE SAME CONDITION as you received them. Don't worry - unlike many other retailers in our market, there are some limited circumstances when you can still return items to us in less than perfect condition. In these cases, we charge the following fees:

Damaged Product Box Fee (10% of retail value):

We will deduct 10% for item product boxes that have shipping labels, handwriting and/or are otherwise damaged. Product boxes are defined as the box the item is originally packaged in; not the secondary box that protects the product box during shipping. We charge this fee to cover reboxing the item since both our suppliers and customers do not like receiving items in damaged boxes. Note: we don't charge this fee if the item was sent to you without a secondary box.

Damaged Item Fee (25% of retail value):

We will charge a flat 25% fee to cover the time and parts it typically takes to repair a damaged item. Of course, we will not repair every damaged item. We will scrap those items beyond economical repair and issue no refund. You may, if you choose, have the item sent back to you at your own expense if we cannot repair it.

Circumstances when we cannot issue any credit:

Unfortunately, there are rare occasions when we just cannot issue a refund of any amount. Examples include (but are not limited to) any item that was installed, altered, mishandled, abused or is returned to us covered in dirt, grime or dust.

Shipping Charges:

You are responsible for the proper packaging and cost of shipping the return item to us. Please note that we do not refund any additional shipping charges like expedited shipping, shipping outside the contiguous United States, foreign shipments, etc.

Privacy

Vintage Tub & Bath respects and values your privacy. We do not sell, rent, or give any of the information you provide us to any person, business, or organization not involved in the processing of your order.

Our shopping cart functions properly only when our site places a tiny amount of code – also known as a "cookie" – onto your computer. It is a commonly used code allowing our site to remember what you are ordering. You can delete this cookie after your order is processed. If your browser is set to automatically reject cookies, you will get an error message when you attempt to place your order. Learn more about cookies at the Microsoft Profile Center.

We do not purchase or use mailing lists of any kind. All communications from our business are made either with regard to an order, a catalog request, or for the e-mail newsletter you can sign up for.

Any questions or concerns about this policy should be addressed to the General Manager. You can contact him toll-free at 877.868.1369, e-mail at supply@vintagetub.com, or fax at 570.450.7926.

For more detailed information about our policies, please refer to our Terms and Conditions of Sale page.

Security

Vintage Tub and Bath takes information security very seriously. We use SSL (Secure Sockets Layer) encryption technology provided by VeriSign, Inc. (Nasdaq:VRSN) to protect your personal and financial data from theft and improper use. This is a standard security process used by over 700,000 commercial web sites. Basically, it scrambles any personal information you send to us. Only Vintage Tub & Bath has the "key" to unscramble the data. You will know you are in "secure mode" when you see a closed padlock appear in the lower left part of your browser. VeriSign, Inc. issues certificates so consumers know that the site they are on uses SSL technology. Click on the image below to view our current certificate.<


ABOUT SSL CERTIFICATES

Our shopping cart functions properly only when our site places a tiny amount of code – also known as a "cookie" – onto your computer. It is a commonly used code allowing our site to remember what you are ordering. You can delete this cookie after your order is processed. If your browser is set to automatically reject cookies, you will get an error message when you attempt to place your order. Learn more about cookies at the Microsoft Profile Center.

HackerSafe reviews our site every day using over 10,000 different security tests. These tests are based on hacker activity information collected every 15 minutes from hundreds of private and government sources worldwide. These scans monitor Vintage Tub and Bath to help ensure that we pass the Federal Bureau of Investigation  (F.B.I.) S.A.N.S. (SysAdmin, Audit, Network, Security) Internet Security Test.

Safe Shopping Network recently tested Vintage Tub & Bath's web site. You can check out our excellent safety, performance, and usability scores here



About Safe Shopping Network

In the rare event that your card is used fraudulently, Federal law limits your liability to $50.00 (US Dollars). Should an unauthorized use of your credit card occur as a result of a purchase made at Vintage Tub & Bath, contact your issuing bank immediately. If you are held liable for any amount of this $50.00, Vintage Tub & Bath will reimburse that amount up to $50.00.

For more detailed information about our policies, please refer to our Terms and Conditions of Sale page

Corporate Giving

Vintage Tub & Bath firmly believes that a strong business can only thrive in a strong community. A list of the organizations we are supporting this year appears below:

Emergency Services:

  • Hazleton Fire Department
  • West Hazleton Fire Department
  • Hazle Township Fire Department
  • Hazleton Police Department
  • West Hazleton Police Department
  • Pennsylvania State Police Camp Cadet
  • Hazleton Community Ambulance

Human Services:

  • United Way of Hazleton
  • Hazleton Habitat for Humanity
  • Alex Lemonade Stand
  • American Cancer Society

Civic Improvement:

  • First Night Hazleton
  • City of Hazleton – Donation of Playground Equipment
  • Hazleton Rails to Trails
  • Greater Hazleton Historical Society

Civic Improvement:

  • Veterans Groups / Gatherings:
  • Mid-Atlantic Air Museum World War II Weekend
  • Collings Foundation Wings of Freedom Tour

Vintage Tub & Bath will consider donation requests from legitimate charities. Please fax your typewritten request on your organization’s letterhead to 570.450.7926. Please provide the following information:

  • Name, address and telephone number of your charity.
  • A copy of your 501(c)(3) tax-exempt status notification.
  • Contact name.
  • The focus and scope of your charity.