Warranty
Whitehaus Collection Products carry a Full Warranty against manufacturing defects and workmanship.
Whitehaus Collection faucets and accessories carry a Limited Lifetime Warranty against manufacturing defects in materials and workmanship. Mechanical components are warranted against defect for 5 years from the original faucet purchase. Whitehaus Collection faucets and accessories finishes are warranted 2 years against tarnishing, peeling, and staining.
All Whitehaus Collection products are warranted for normal use only and exclude defect or damage caused by or resulting from misuse, abuse, neglect, scratches, dents, abrasives, chemicals, improper installation/care/maintenance (whether performed by a plumber, contractor, service provider, or unqualified person), or alteration. This warranty does not apply to the replacement of components where damage is caused by normal wear and tear, dirt, limescale, aggressive air or water conditions, or harsh or abrasive cleaners or materials. If a product is defective, the limit of damage is the cost of the defective material. This warranty is non-transferrable. Whitehaus Collection is not liable for consequential damage, labor, loss, or expense of any nature whatsoever.
This warranty applies only to Whitehaus Collection products used in residential applications. Products used in commercial/industrial/business application are warranted for 1 year from original date of purchase.
Whitehaus Special Finish Disclaimer
Special finishes include Antique Brass, Antique Copper, Mahogany Bronze, Pewter, and Oil Rubbed Bronze. Please be advised that all special finish products by Whitehaus Collection may vary due to the nature of raw materials during the finishing process. Special finishes will blend among products but may not be an exact finish match.
Also, due to the varying Oil Rubbed Bronze finishes offered by all manufacturers, shades will differ amongst fixtures and accessories.
Effective August 4, 2010, all special finishes are Non-returnable.
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